2 of 2 Senior IT Support Jobs in West Sussex

Are you a skilled 2nd Line IT Support Technician ready to step up into a more strategic, varied, and meaningful role? We are working exclusively with a progressive education group that runs a network of schools across the South East. With a clear mission to enhance digital learning, they're now looking for a confident and skilled IT Engineer to provide high-level support, manage key infrastructure, and get involved in exciting technical projects. Senior IT Support Technician - Education Crawley, West Sussex £32,000 - £37,000 + Outstanding BenefitsMonday to Friday | 8am - 4pm Why You’ll Want This Role: Make a difference - directly support the digital infrastructure of local schools Enjoy real … variety - provide onsite and remote support across multiple academies Grow your skills - work on trust-wide IT projects and gain exposure to cutting-edge tech Great work-life balance - early finish and generous holiday allowance What You’ll Receive: 25 days holiday + bank holidays + 2 extra days at Christmas Generous pension scheme Blue Light Card - discounts More ❯

Role Purpose: The Senior IT Infrastructure & Support Engineer ensures the reliability, security, and efficiency of the organisations IT systems. Increase your chances of an interview by reading the following overview of this role before making an application. The role exists to maintain and develop core infrastructure, provide advanced technical support, and contribute to the resilience … of business-critical systems, including ERP and cybersecurity tools. In addition, the role plays a key part in strengthening the IT teams capability by sharing expertise and supporting the professional growth of colleagues. Key Responsibilities: Provide high-level technical support across the business, including troubleshooting complex issues with infrastructure, applications, and user devices. Maintain and support key … systems such as Active Directory, Azure, Exchange 365, virtualised environments (Hyper-V), and backup solutions. Contribute to the security and stability of the organisations IT estate by supporting cybersecurity tools and policies. Collaborate with the wider IT team on system improvements, deployments, and technical projects. Proactively identify areas for automation, standardisation, or process improvement within IT operations. More ❯