2 of 2 Senior IT Support Jobs in the East Midlands

Senior IT Support Engineer Derby Permanent £35,000 - £40,000 (DOE) Senior IT Support Engineer needed with strong Windows Server, Networks and IT Infrastructure skills. A chance to join an established IT Managed Services business based in Derby. Working from the Derby … participate in the team 'on-call' shift rota. Typically one Saturday per month (paid at time and a half): Supporting a range of customer IT Infrastructure including: Windows Server, Networking, Switches, Routers, Desktops, Storage, Telephony, Applications, O365, SaaS/PaaS/laaS, Printers, Linux, Cloud (AWS/Azure). … Trouble-shooting, diagnosing + resolving IT incidents and more complex IT tickets escalated from 1st/2nd Line Support Engineers. Ensuring consistently high standards of customer satisfaction + delivering to agreed service levels (SLAs). Supporting IT projects including installations, upgrades + migrations. Mentoring/coaching More ❯

Senior IT Support Engineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 04/09/2024 Description: Are you a Senior IT Support Engineer with client-facing experience? Do you have experience … Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in multiple technology environments, and enjoy … company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service More ❯