Senior Product Manager (CRM & Growth)
- Location
- Greater London, England, United Kingdom
Trustpilot rating across more than 100,000 reviews sets a high bar for it: communication has to be clear, timely and honest. As our Senior Product Manager for CRM & Growth, you'll own the products and systems that shape how customers hear from us across their lifecycle … from first interaction through to retention and reactivation. Product here isn't backlog grooming. The trade-offs are commercial as much as they are user‐facing: engagement, retention, conversion, cost to serve and customer experience all pull against each other, and you'll make the calls. There will always ...