2 of 2 Senior Service Manager Jobs in Bristol

society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role We are hiring for a Senior Service Delivery Manager to join Made Tech's Managed Service. This role plays a critical part in our mission to make public services better. Our Managed Service … of services from life-saving services that support blue-light operations, to platforms that ensure the smooth running of government. This role reports into the Head of Managed Services. Senior Service Delivery Managers resolve a variety of different problems. They focus on continuously improving both themselves and the team they manage, and take a data-driven approach to … managing your team's capacity and measure the success against contractual commitments such as SLAs and KPIs. This role will involve supporting 4-5 services in parallel. Key responsibilities Service Operations Implement and champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use More ❯

SeniorBid Manager - Communications & Managed Services £50,000 Basic Salary plus bonus Home-based with some travel across the UK Our Client is a Communications & Managed Service Provider supply Comms services to Enterprise & Government Customers across the UK. As part of their expansion, they are looking for an experienced Senior Bid Manager to manage the bid management More ❯