Senior Manager Digital Service & Engagement
Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Virgin Money
annum + red-hot benefits Location : UK Hybrid, with travel to Glasgow/Newcastle/London Contract Type: Permanent Full Time Our Team An exciting opportunity exists for a Senior Manager to join our Personal Digital Leadership team. In this role you'll be instrumental in driving excellence across our digital customer journeys for our Personal Current Account … the team at the very front of our digital experience. Exciting stuff, right? What you'll be doing Leading the development and execution of a strategic roadmap to digitise service and customer experiences, driving enhanced CX, cost-to-serve and retention and deepening of customer relationships. Own and evolve the digital servicing proposition, aligned to PD strategy, setting out … flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive More ❯
Employment Type: Permanent
Salary: GBP Annual
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