4 of 4 Senior Support Engineer Jobs in the East Midlands

operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan Responsibilities Work as part of the IT Support team in a third line support role; helping users with a wide range of SaaS & PaaS applications and acting as an escalation point within the team. Complete the … onboarding of users onto internal systems, considering access rights, roles and permissions. Provide Hardware support to end users, including the configuration of new equipment. Management of the Software Asset Register (SAR) and Hardware Asset Register (HAR). Work to consistently high standards for management of our IT estate, creating process and technical documentation as required. Work within information security … to ensure that services can be fully supported Investigate issues when escalated and act as liaison with SaaS suppliers when required Dimensions Resource complexity and nature of work teams - Senior role within a team Problem solving responsibility and complexity - High need for triage responsibilities. Change management requirements - Medium. Deploying solutions Internal/External interactions - Mostly internal interactions Strategic timeframe More ❯

Join to apply for the Senior IT Support Engineer (Derby) role at TieTalent 3 days ago Be among the first 25 applicants About the role Senior IT Support Engineer Location: Derby Type: Permanent Salary: £35,000 - £40,000 (DOE) Job Description Provide support for Windows Server, Networks, and IT Infrastructure. Join an established … office 4 days/week with 1 day WFH. Participate in the team 'on-call' shift rota, typically one Saturday per month (paid at time and a half). Support a range of IT infrastructure including Windows Server, Networking, Switches, Routers, Desktops, Storage, Telephony, Applications, O365, SaaS/PaaS/IaaS, Printers, Linux, Cloud (AWS/Azure). Troubleshoot … and resolve IT incidents and escalated tickets. Maintain high customer satisfaction and meet SLAs. Support IT projects such as installations, upgrades, and migrations. Mentor and coach a small team of 1st/2nd Line Support Engineers. Must hold a full UK Driving Licence and have own vehicle. Experience with MSPs or IT support businesses preferred. IT certifications More ❯

Senior Technical Support Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are seeking an experienced IT Support professional, ideally with a strong background in a 2nd Line Support role or … similarwho is ready to take the next step in their career and join us as a Senior Technical Support Engineer at Bloor Homes Head Office in Measham, Swadlincote. What Benefits You Can Expect: We strongly believe in rewarding and recognising the hard work our employees put in every day which is why in return you can expect … on our Homes and & some building materials Employee discount at Triumph Motorcycles Ltd. What Will Your Day Look Like? This is an exciting role where you will be a senior escalation point for members of the Service Desk team and support end users who require assistance with services offered by the IT department. This could involve fixing technical More ❯

Senior Support Data Engineer Contract: Full-time, Permanent Salary: Up to £60,000 + Benefits + Bonus Location: Remote (2 days per month in Nottingham) About the Role My client is on the lookout for a talented Senior Data Engineer (Support) to join their growing team. You’ll be working closely with clients to … provide top-notch support after deployment, making sure their data platforms run smoothly and efficiently. Plus, you’ll help improve how the team works and find smarter ways to do things. What You’ll Be Doing Taking full ownership of client support post-deployment — keeping systems performing well and clients happy. Leading technical investigations to solve tricky data … quickly and effectively. Working with the internal teams to make sure we deliver excellent service every time. Spotting chances to streamline processes and create reusable solutions. Helping to improve support frameworks and the way the team operates. What You’ll Need Technical Skills: Hands-on experience with Azure Data Platforms — think Data Lake, SQL DB/Warehouse, and Synapse. More ❯