Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
Senior IT SupportEngineer Derby Permanent £35,000 - £40,000 (DOE) Senior IT SupportEngineer needed with strong Windows Server, Networks and IT Infrastructure skills. A chance to join an established IT Managed Services business based in Derby. Working from the Derby office … Linux, Cloud (AWS/Azure). Trouble-shooting, diagnosing + resolving IT incidents and more complex IT tickets escalated from 1st/2nd Line Support Engineers. Ensuring consistently high standards of customer satisfaction + delivering to agreed service levels (SLAs). Supporting IT projects including installations, upgrades + migrations. … Mentoring/coaching a small team of 1st/2nd Line IT Support Engineers. Must hold a full UK Driving Licence + have your own vehicle. Experience of working for IT Managed Service Providers (MSPs) or IT Support businesses preferred. An IT Certification would be advantageous: MCSA, MCSE More ❯
Senior IT SupportEngineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 04/09/2024 Description: Are you a Senior IT SupportEngineer with client-facing experience? Do you have experience working … Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in multiple technology environments, and enjoy working in … and take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls. Apart from a strong technical aptitude, personality and motivation are equally important. Being a team player is also crucial to the success of More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
risual Limited
in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd Line Senior Network SupportEngineer, you'll be at the forefront of our support function managing critical incidents, performing deep technical troubleshooting, and … networking environments across multi-vendor platforms including Cisco, Juniper, and Fortinet. You'll also be part of a shared on-call rota, ensuring consistent support for high-priority issues outside of standard hours. Key Responsibilities Act as a senior escalation point for 2nd line network incidents and service … requests. Provide advanced troubleshooting for routers, switches, firewalls, and VPNs. Configure, maintain, and optimise hardware from Cisco, Juniper, and Fortinet. Lead or support the delivery of network upgrades, migrations, and integration projects. Guide and mentor 1st/2nd line engineers, sharing knowledge and promoting best practices. Support firewall More ❯
