Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Cathcart Technology
A long established software business are looking for a SeniorSupportEngineer to join their hybrid team in Glasgow. They are investing heavily in their SaaS platform and building out a brand new product suite. As part of this growth, they're looking for their first dedicated SupportEngineer to play a key role in … it, supporting the rollout, troubleshooting issues, and ensuring customers have a smooth experience. Because this is a brand new role, you'll have plenty of scope to shape how support is delivered, working closely with developers and becoming the go to person for complex issues. You'll also be part of a collaborative, close knit development team, with around … across data, application, and configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
A long established software business are looking for a SeniorSupportEngineer to join their hybrid team in Glasgow. They are investing heavily in their SaaS platform and building out a brand new product suite. As part of this growth, they're looking for their first dedicated SupportEngineer to play a key role in … it, supporting the rollout, troubleshooting issues, and ensuring customers have a smooth experience. Because this is a brand new role, you'll have plenty of scope to shape how support is delivered, working closely with developers and becoming the go to person for complex issues. You'll also be part of a collaborative, close knit development team, with around … across data, application, and configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills More ❯
Job Title: Distributed Field SupportEngineer Location: Glasgow/surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. More ❯
