1 of 1 Senior Technical Engineer Jobs in Birmingham

CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft … thrives on problem-solving, enjoys working with modern cloud tools, and wants to make a tangible impact across a growing, fast-paced organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation … point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues before user impact. Maintain accurate technical documentation, runbooks, and standard operating procedures. Ensure all system configurations, changes, and incident resolutions are properly logged and auditable. Be available to work extended hours when required to meet critical project More ❯