Senior IT Technician
Ipswich, Suffolk, East Anglia, United Kingdom
Ribbons and Reeves Limited
IT Technician Large Academy Job details Salary: Grade E - £26,196 - £27,255 Reporting to: Senior IT Technician Location: Ipswich Main purpose I am delighted to be recruiting for a large Multi Academy Trust in East Anglia. They are looking to appoint an IT Technician to work as part of the Trust IT Team and contribute …/manage call queues to ensure that support calls are being escalated and resolved within agreed SLAs To complete additional ad hoc project work, as required To assist the Senior IT Technician by carrying out reasonable requests for additional duties as and when required. To make recommendations on potential improvements to working practices and performance to improve service … of IT assets, incidents, and resolutions Maintaining printers and consumables, logging any issues where required Assist in monitoring network performance and resolving connectivity issues Escalating IT Issues to the Senior IT Services Technician or IT Operations Manager in a timely manner. To always keep the working area clean & tidy. Key Requirements: Good working knowledge of Microsoft Desktop Operating More ❯
Employment Type: Permanent
Salary: £26,000
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