of clients. We pride ourselves on our commitment to excellent customer service, rapid issue resolution, and our proactive approach to IT management. Role Summary We are seeking an experienced Senior IT Technician to join our team. This role will support our clients by providing advanced technical assistance, both on our helpdesk and at client premises, troubleshooting complex issues … and contributing to the development and implementation of robust IT solutions. The Senior IT Technician will serve as a key escalation point for technical issues, mentor junior technicians, and support project delivery and system maintenance for client environments. Key Responsibilities Technical Support: Provide high-level technical support for IT incidents and service requests, ensuring issues are resolved promptly … security standards, data protection policies, and ITIL frameworks as applicable. Key Requirements Experience : 5+ years of experience in an IT support role, with at least 2 years at a senior or advanced technician level, preferably in an outsourced or managed IT services environment. Experience in an MSP environment. Technical Proficiency : Strong understanding and hands-on experience with: Implementing More ❯
of clients. We pride ourselves on our commitment to excellent customer service, rapid issue resolution, and our proactive approach to IT management. Role Summary We are seeking an experienced Senior IT Technician to join our team. This role will support our clients by providing advanced technical assistance, both on our helpdesk and at client premises, troubleshooting complex issues … and contributing to the development and implementation of robust IT solutions. The Senior IT Technician will serve as a key escalation point for technical issues, mentor junior technicians, and support project delivery and system maintenance for client environments. Key Responsibilities Technical Support: Provide high-level technical support for IT incidents and service requests, ensuring issues are resolved promptly … security standards, data protection policies, and ITIL frameworks as applicable. Key Requirements Experience : 5+ years of experience in an IT support role, with at least 2 years at a senior or advanced technician level, preferably in an outsourced or managed IT services environment. Experience in an MSP environment. Technical Proficiency : Strong understanding and hands-on experience with: Implementing More ❯
is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, youll pay close … work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, youll be well-placed to progress into more senior roles. Basic Qualifications A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject Relevant experience in More ❯
