2 of 2 Senior Jobs in Billericay

Senior Technical Support Analyst IT · Billericay ·

Location
Billericay, England, United Kingdom
Senior Technical Support Analyst Location: Billericay/Hybrid Salary: Competitive Contract Type: Permanent Working Hours: Monday-Friday, rota-based service coverage between 7am-6pm Solve complex problems. Drive improvement. Become the technical escalation point that keeps the business moving. You take pride in getting to the root cause of issues … excellent customer service and take ownership from the moment an issue is raised through to resolution. At Ground Control, we're looking for a Senior Technical Support Analyst to join our growing IT function and operate at a true 3rd Line level. This is an opportunity to become ...

Senior IT Support Engineer - 3rd Line & Automation

Location
Billericay, England, United Kingdom
Ground Control in Billericay is seeking a Senior Technical Support Analyst to join our growing IT function and operate at true 3rd line level. You will own complex incidents from investigation to resolution, and mentor colleagues while shaping how Microsoft 365, endpoint and automation capabilities are delivered. This role offers ...