human insight. Our global clients rely on us to deliver top-tier datasets for Automatic Speech Recognition (ASR), Text-to-Speech (TTS), Direct Preference Optimisation (DPO), SentimentAnalysis, and more. We’re a trusted data partner for model development, and our projects span multiple languages and cultures. With our cutting-edge work and state-of-the-art … quality assurance and validation of machine-generated transcripts, utilising human-in-the-loop and RLHF processes. Work on training data for developing and current ASR, TTS, sentimentanalysis, emotional tone detection, and preference modelling tasks. Collaborate with linguists, engineers, and AI researchers to refine annotation standards. Identify and flag edge cases or quality issues in datasets. Contribute More ❯
departments. Ideally you will also have some: Familiarity with Connex, or other call centre/marketing platforms. Understanding of AI and automation in customer service (chatbots, sentimentanalysis, etc.). Experience with data analytics, BI tools (e.g., Tableau, Power BI), and performance dashboards. This fantastic new role is to be based in the companys office in Liverpool More ❯
departments. Ideally you will also have some: Familiarity with Connex, or other call centre/marketing platforms. Understanding of AI and automation in customer service (chatbots, sentimentanalysis, etc.). Experience with data analytics, BI tools (e.g., Tableau, Power BI), and performance dashboards. This fantastic new role is to be based in the companys office in Liverpool More ❯
