Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Marshall Land Systems Canada Inc
solutions into the environment. What's previous experiences and skills do you need? Methodological approach to the introduction of New Software, Applications and Services, to the environment, therefore project management experience, qualifications is beneficial; A thorough administrator level understanding of Windows 10 and Server 2016: Experience of Windows registry and file system; Experience of Microsoft Group Policies and … Active Directory Scripting using tools such as PowerShell; Windows 10 support and patch management using WSUS, LANDesk (or equivalent desktop management tools) Experience of working in a Citrix 7.x environment Knowledge and practical experience of application packaging, customisation and deployment methodologies and toolsets. Application virtualisation (App-V) on current Windows 10 with centralised management. Experience of delivering Engineering … tools application support - (Autodesk, Catia would be an advantage) Experience of Servermanagement and knowledge of VMWare would be an advantage Experience of Microsoft Office 2016, 2019 and above deployment and customisation Experience of contributing to the development of the deployment service, particularly relating to the development of technical methodologies, best practice, policies, procedures and associated documentation Experience More ❯
Peterborough, Cambridgeshire, England, United Kingdom
TXP
our clients IT infrastructure through the timely application of software updates (patches). ROLE RESPONSIBILITIES Facilitate and execute the installation of agreed patches and the maintenance of customer AV management software. Responding to BAU Security and Patch Management incidents logged on the incident management system to ensure incidents are resolved within SLA, whilst providing help and support … implemented solutions are backed up with documentation, training and expertise within the Service Desk and Support areas. Perform daily, weekly and monthly scheduled tasks relating to Patching and AV management when required. Escalate potential service issues to line management and ITIL Services Raise potential problem issues with Problem and Incident Management. SKILLS AND EXPERIENCE 3+ years of experience … driven support role. Good knowledge of IT platforms, equipment and applications. Proven Customer service skills. Industry recognised qualifications in relevant areas. Knowledge/experience in the following technologies. - Windows Server/Workstation - Patch Management Software- SEPM and other mainstream AV solutions (e.g. Sophos, Kaspersky, etc.)- Experience with troubleshooting (Event Viewer, Log Files, Command Prompt)- Basic networking If you More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
TXP
our clients IT infrastructure through the timely application of software updates (patches). ROLE RESPONSIBILITIES Facilitate and execute the installation of agreed patches and the maintenance of customer AV management software. Responding to BAU Security and Patch Management incidents logged on the incident management system to ensure incidents are resolved within SLA, whilst providing help and support … implemented solutions are backed up with documentation, training and expertise within the Service Desk and Support areas. Perform daily, weekly and monthly scheduled tasks relating to Patching and AV management when required. Escalate potential service issues to line management and ITIL Services Raise potential problem issues with Problem and Incident Management. SKILLS AND EXPERIENCE 3+ years of experience … driven support role. Good knowledge of IT platforms, equipment and applications. Proven Customer service skills. Industry recognised qualifications in relevant areas. Knowledge/experience in the following technologies. - Windows Server/Workstation - Patch Management Software - SEPM and other mainstream AV solutions (e.g. Sophos, Kaspersky, etc.) - Experience with troubleshooting (Event Viewer, Log Files, Command Prompt) - Basic networking If you More ❯