2 of 2 Service Analyst Jobs in Durham

organisation operating within a global multinational group and recognised as part of a Fortune 500 business, is seeking a highly motivated and enthusiastic IT Service Desk Analyst to join their progressive, values-driven IT Infrastructure team based at their Billingham site. Our client is committed to delivering sustainable … first-line, and where appropriate second-line, technical support across the business. You will be responsible for logging, tracking, and resolving IT incidents and service requests received via telephone, email, and self-service portals. You will also play an active role in on-call support ...

world.Discover more at www.necsws.comNo Agencies PleaseJob DescriptionWe're looking for an organised and proactive individual to join our Change, Configuration & Release team within IT Service Delivery.This is an excellent opportunity for someone with experience in Service Delivery, IT Operations, IT Support, Service Desk, Project Coordination … similar environment who is looking to develop a career in IT Service Management.Previous Change or Release Management experience is beneficial but not essential. We are looking for someone with strong stakeholder management skills, a keen eye for detail and the ability to coordinate activities across multiple teams.This role ...