ServiceDeliveryEngineer (24/7) Opportunity: Our trusted partner, a highly reputable cloud solutions provider is hiring a 2nd/3rd line ServiceDeliveryEngineer who is happy to work a varied shift pattern, Monday to Thursday which will involve some night shifts. The chosen candidate must have a background in 2nd/ More ❯
Job Title: ServiceDeliveryEngineer Salary Range: based on experience (up to £60k) Location: London, UK (This role includes international travel, otherwise to be based out of the London office.) Overview: Our client is at the fore-front AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and … of our story. Joining now means helping shape our vision, structures, and systems; playing a key-role as we launch into our ambitious future. We're looking for two ServiceDelivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship product. What You'll Do … system deployments on board ships, often during drydock or at various international ports, ensuring all equipment and software are integrated and operational. Being a team player, work on deployments, service POC, and change activities including Pre-configure hardware. Available on call as needed to support customer escalations or other major operational events, ensuring delivery of products and services More ❯
Job Title: ServiceDeliveryEngineer Salary Range: based on experience (up to £60k) Location: London, UK (This role includes international travel, otherwise to be based out of the London office.) Overview: Our client is at the fore-front AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and … of our story. Joining now means helping shape our vision, structures, and systems; playing a key-role as we launch into our ambitious future. We're looking for two ServiceDelivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship product. What You'll Do … system deployments on board ships, often during drydock or at various international ports, ensuring all equipment and software are integrated and operational. Being a team player, work on deployments, service POC, and change activities including Pre-configure hardware. Available on call as needed to support customer escalations or other major operational events, ensuring delivery of products and services More ❯
Central London, London, United Kingdom Hybrid / WFH Options
RedTech Recruitment
CyberSecurity Operations Engineer We are excited to be recruiting for a Operations Engineers role working for an industry-leading cybersecurity company based in London, providing the opportunity to work remotely. Already well-established within the cyber-security sector, they have experienced rapid sales in 2023 & 2024, which has opened up several career opportunities for cybersecurity professionals. This role is … working within the dynamic and varied Ops team delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: Remote - Must be able to travel into London when needed Salary: £35,000 - £50,000 per annum Requirements for CyberSecurity Operations Engineer: Ideally, you will have at least one year … of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Account Manager, Customer Support, ServiceDelivery etc. This company values exceptional academics including a 2.1 or 1st class degree in Computer Science or CyberSecurity, or a closely related subject, from a top-ranked University You achieved at least AAA at A Level or equivalent More ❯
been the EMEA Genesys Cloud Partner of the Year for the past two years. About the Role Reporting to the Head of Support, we are looking for a motivated ServiceDeliveryEngineer who can demonstrate technical and problem-solving competence and a passion for genuine customer service. The successful candidate will be responsible for: Incident diagnosis (Level …/2 troubleshooting) and resolution across all Kerv Experience's product and services Service level adherence Continuous customer dialogue during the incident management process Liaising with third party suppliers and escalations with the in-house development teams Completing customer service/change requests Contributing to the customer knowledgebase Participating in the company on-call rota You will be … working as part of a broader team supported by the ServiceDelivery Manager and must be a self-starter and passionate about customer satisfaction. Your Part to Play We have a portfolio of solutions including VoxivoCX an award-winning call centre platform based on open-source technology and Genesys Cloud for omni-channel contact centre customers. The role More ❯
PE19, Little Paxton, Cambridgeshire, United Kingdom
MASS
IT ServiceDeliveryEngineer - St Neots - onsite - perm Salary 40-60k 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days’ annual leave Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary … environments). To utilise technical ability to support the environments and to lead with progressive enhancement projects. How you’ll support us Deliver IT projects allocated by the IT Delivery Team Leads, adhering to the Change Management; Work on technical tasks, being aware of business impact, timescales and security concerns; Contribute towards systems design and solution architecture progression through … complex system and network problems, diagnosing and solving challenging hardware/software faults; Generate support documentation (incl. procedural documents for implemented systems); Provide 3rd line support to the IT Service Desk, responding within agreed time constraints; Undertake other tasks to support the IT team where required; Comply with Company policies and procedures (including the Business Management System); Adhere to More ❯
Employment Type: Permanent
Salary: £40000 - £60000/annum DOE plus company benefits
St. Neots, Cambridgeshire, East Anglia, United Kingdom
MASS Consultants
ITServiceDelivery Engineer - St Neots - on-site - perm Salary 40-60k 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme … work scheme Retail discounts Career development support Todeliverexceptionallevelsofsupporttodemandingbusinessneedsacrossmultiplesites,maintaining varied applications (predominantly on Microsoft Windows environments).To utilisetechnicalabilitytosupporttheenvironmentsandtoleadwithprogressiveenhancementprojects. How youll support us Deliver IT projects allocated by the IT Delivery Team Leads, adhering to the Change Management Process; Work on technical tasks, being aware of business impact, timescales and security concerns; Contribute towards systems design and solution architecture progression … complex system and network problems, diagnosing and solving challenging hardware/software faults; Generate support documentation (incl. procedural documents for implemented systems); Provide 3rd line support to the IT Service Desk, responding within agreed time constraints; Undertake other tasks to support the IT team where required; Comply with Company policies and procedures (including the Business Management System); Adhereto theMASSvalues. More ❯