3 of 3 Service Delivery Manager Jobs in West Yorkshire

CONTRACT - Service Delivery Manager/Technical Delivery Manager Hybrid - Leeds - £400PD Flex Job Title: Service Delivery/Project Manager Education: Degree Calibre Qualifications: ITIL and a Project Delivery Qualification Industry: FS Location: Leeds, City Centre THIS ROLE IS TO COVER THE PERIOD WHILST A PERMANENT HIRE IS MADE - YOU WILL BE … ABLE TO APPLY PERMANENTLY. As part of an ever-expanding technical function, this client has identified the need for a Service Delivery Manager to be responsible for the control and delivery of external IT service provision as well as delivering, at a 'hands-on' level, IT programmes of work as part of the company's … liaison, including pre-business case consultation, design, and solution analysis, cross-functional development, and systems integration projects. The role will be fully responsible and mainly focused on ensuring great service delivery from a number of Infrastructure Services suppliers but also for the delivery of the high-level business case, project leadership, management, quality, and timely delivery More ❯

Service Delivery Manager - LEEDS - PROFSERV - STRUCTURED CAREER PATH - DEER THE ROLE This Professional Services client requires a Service Delivery Manager to manage a small team of technicians and third parties to provide help desk, desk-side support, incident management, and service restoration activities, to ensure the ongoing provision of critical services to internal … line with the company's performance review process. Promote and maintain effective relationships throughout the business. Motivate and develop staff in order to maximise their contribution to the business. Service Work with the IT Development team and the rest of the IT Operations team to understand upcoming work due to be deployed into the Production environment, and coordinating the … necessary work required to ensure it can be supported once live. Manage key incidents, coordinating initial diagnosis, temporary fixes/workarounds to restore service, and permanent fixes across all parties (own team, other IT teams, business teams, and third party suppliers), and ensuring key stakeholders are regularly informed of status. Maintain an "on call support" rota for the team More ❯

be one team, role modelling our behaviours and always focusing on what matters with a commercial mindset. Leading and motivating the Colleague Services team, developing talent and delivering against service level agreements, legal and regulatory requirements and actively seeking user feedback and continuously improving ways of working to optimise service delivery outcomes and user experiences. What you … ll bring to the role: Significant experience of leading and shaping colleague services (preferably within a People/HR centralised service model), in a fast paced and regulated environment. Experience of designing and delivering efficient digital first user journeys which provide an engaging user experience and are simple to administer. Strong leadership, coaching and mentoring experience with a track More ❯