1 of 1 Service Delivery Jobs in Poole

Us At i247 Group, we provide market leading vehicle maintenance and repair services. Our team is committed to excellence and continuous improvement, ensuring that our customers receive the best service possible. We believe in the power of our People , recognising them as our greatest asset and investing in their growth and well-being. Passion is the driving force behind … are taking the correct steps in approach. This is an office based role utilising our fleet management system to manage VOR cases. Key Responsibilities: Customer Support: Deliver outstanding customer service by responding to inquiries and resolving issues related to fleet compliance, Vehicle Repairs and bookings. Compliance Management: Keep abreast of industry regulations and standards to ensure customer vehicles and … and customer updates. Part Escalation: Working with garages, manufacturers, and different stakeholders to expedite parts for vehicle repairs. Collaboration: Partner with sales, maintenance, and regulatory teams to ensure seamless service delivery and high levels of customer satisfaction. Qualifications: Proven experience in a customer service or vehicle technical role, preferably within the automotive, HGV, or transportation industry. Strong More ❯