2 of 2 Service Delivery Jobs in Walsall

car allowance, 15% bonus, 6% matched pension, and more The Head of IT Support & Vendor Management plays a pivotal leadership role within the IT Service Delivery function. Responsible for the smooth operation and continuous improvement of end-user support services and vendor relationships, the role ensures technology reliably … supports both back-office and field operations. Working alongside the Head of IT Service Management, this role ensures seamless and effective service delivery across all user groups. It combines strategic oversight of vendor partnerships, leadership of the front-line support teams, and a proactive approach to managing … end-user technology estate. A key success factor in this role is the ability to use insights from ServiceNow and other sources to monitor service effectiveness, drive efficiency, and improve customer satisfaction across the business whilst increasing automation and self-service of IT support. We are in our More ❯

of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: Deliver High standards of Service Delivery to Briggs customers. Follow transport plan as provided by the transport planning team. – Microlise/Ortec Requirement to work out of hours … documentation/mobile work device, reporting any discrepancies to line Manager/Transport planner. Responsible for identifying damaged goods and or missing items on delivery or collection, recording of details on transport documentation/mobile device. Responsible for maintaining a safe and clean workspace (vehicle Cab and Trailer) Responsible More ❯