5 of 5 Service Design Jobs in Berkshire

Role title : Lead Service Designer Location : Flexible (Remote), with options to work from offices in Reading and Leeds . You will be required to work regularly from client offices, when needed. Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across … the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members … and contribute to business growth. Key responsibilities: User-centred design leadership and strategy. Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts Recommend and execute appropriate UCD activities based on project needs. Create and maintain phase-appropriate UCD deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences through More ❯

Role title : Lead Service Designer Location : Flexible (Remote), with options to work from offices in Reading and Leeds . You will be required to work regularly from client offices, when needed. Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across … the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members … and contribute to business growth. Key responsibilities: User-centred design leadership and strategy. Scope, deliver and lead components of end-to-end UCD activities in a variety of programme contexts Recommend and execute appropriate UCD activities based on project needs. Create and maintain phase-appropriate UCD deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences through More ❯

Service Designer Digital Transformation B2B Portal A global Telecoms client is undertaking a major transformation of a long-standing B2B customer portal. This role will focus on the transformation of this legacy system to meet the needs and demands of todays customers. Youll not only identify opportunities for improvement but also make actionable recommendations and see them through to … delivery. Key Responsibilities: Leading on service design and business analysis activities for the B2B customer portal transformation Reviewing legacy processes and proposing innovative, practical improvements Acting as a trusted advisor to stakeholders, guiding them on what to do and how to approach this type of digital/software transformation Collaborating across business and technical teams to ensure solutions … meet both customer and business needs Driving continuous improvement to deliver a seamless and modern customer experience What were looking for Strong Business Analysis background , with progression into Service Design Experience in digital/software transformation within Telecoms Previous experience with a major telco is highly desirable Proven ability to influence, manage, and engage stakeholders at all levels More ❯

sales and in-life project execution. Manage Pre-Sales Solutions Architects and Project Engineers to ensure technical excellence and solution assurance. Govern the full solution lifecycle, from high-level design to implementation and handover. Align solutions with customer needs, industry standards, and internal capabilities. Collaborate with Shared Service Design and PMO teams on design execution, costing … to translate customer needs into scalable solutions. Skilled in documentation, compliance, and National Grid technologies (e.g., SDH/PDH). Leads with integrity and technical credibility, collaborating effectively with design teams. Excellent interpersonal, presentation, and stakeholder management skills. Holds a relevant degree and has 23 years experience in technical roles. Proficient in Telco technologies, certified, and experienced in team … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯

sales and in-life project execution. Manage Pre-Sales Solutions Architects and Project Engineers to ensure technical excellence and solution assurance. Govern the full solution lifecycle, from high-level design to implementation and handover. Align solutions with customer needs, industry standards, and internal capabilities. Collaborate with Shared Service Design and PMO teams on design execution, costing … to translate customer needs into scalable solutions. Skilled in documentation, compliance, and National Grid technologies (e.g., SDH/PDH). Leads with integrity and technical credibility, collaborating effectively with design teams. Excellent interpersonal, presentation, and stakeholder management skills. Holds a relevant degree and has 23 years experience in technical roles. Proficient in Telco technologies, certified, and experienced in team … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯