1 of 1 Service Design Jobs in Stoke-on-Trent

User Researcher

Hiring Organisation
Methods
Location
Stoke-on-Trent, Staffordshire, UK
Employment Type
Full-time
experienced User Researcher to join a high-profile Gov/GDS project. You'll play a key role in understanding user needs, shaping service design, and ensuring solutions meet accessibility and usability standards. What you'll do: Plan, conduct and analyse user research across the full product lifecycle … Produce clear, actionable insights for multidisciplinary teams Champion user-centred design and align work with GDS standards Collaborate with designers, product managers and technical teams Support usability testing, user journeys, personas and service mapping What you'll need: Proven experience as a User Researcher within government ...