2 of 2 Service Design Jobs in West Sussex

people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At … you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while actively participating in … the personal and professional growth of your team. Strategic Leadership & Continuous Improvement: Shape and execute strategic and capability plans to enhance Customer Service Delivery. Champion Lean Six Sigma and other operational competitiveness practices to drive efficiency and innovation. Cultivate dedicated teams to ensure outstanding Customer Satisfaction and enhanced performance. More ❯

objectives, regulatory requirements, and industry best practices. You will collaborate closely with Digital teams, business stakeholders, and external partners to embed resilience into Digital service design, maintain compliance, and support recovery readiness., Responsibilities include: Digital Disaster Recovery & Resilience Assurance & Testing - Develops, executes, and improves Digital DR testing strategies … and delivers training to ensure Digital and business teams understand their roles in DR scenarios. Facilitates DR table top exercises and awareness sessions. Technology & Service Resilience Improvements - Works with Digital Operations, Infrastructure, and Cloud teams to embed resilience into Digital services and infrastructure. Reviews new Digital services to ensure … and new technologies. Supplier & Third-Party Resilience Assurance - Engages with Digital suppliers and cloud providers to validate their DR capabilities and ensure contractually agreed service continuity measures are in place. Reviews third-party BC/DR documentation and ensures alignment with organisational needs. Works with procurement and Digital Commercial More ❯