6 of 6 Service Designer Jobs in Birmingham

Service Designer £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a Service Designer on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the … current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product More ❯

policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k … + full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and More ❯

Job Opportunity: Lead Service Designer Location:Birmingham (Hybrid Work Pattern) Rate:£31.00-£38.00 per hour Based on Experience Contract Type:Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you ready to lead service design at scale? We … re looking for a visionary Lead Service Designer to shape the future of digital transformation across our clients' most complex services.What You'll Do: Set the strategic direction for service design across multiple programmes. Lead and grow a high-performing service design team and community. Champion service design at the leadership level and across the … organisation. Ensure quality and consistency in service design delivery. Drive innovation through prototyping, user research, and cross-functional collaboration. What We're Looking For: Significant experience leading service design in large, complex environments. Expertise in coaching, mentoring, and building design communities. Strategic thinker with a relentless focus on user needs and business outcomes. Strong stakeholder engagement and communication More ❯

Senior Service Designer Paying up to £66,058 (national)/£71,675 (London) plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for Senior Service Designers to join our team. We want people who can design services and also enable others to design better services … too. You'll put user-centric service design at the heat of brilliant public services, collaborating with other experts including product, delivery, and operational colleagues. In DWP Digital our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key … and complex, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Have substantial experience of using hands-on service design approaches to solve complex problems. Demonstrate user-centred design expertise to develop end-to-end, front-to-back services using Government principles and evidence that meet citizen and More ❯

Job Opportunity: Service Designer Location:Birmingham (Hybrid Work Pattern) Rate: £20.00-£25.00 per hour Based on Experience Contract Type:Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you passionate about designing services that truly meet user needs? We … re looking for a Service Designer to join our clients' Digital & Customer Services team and help shape the future of public services. What You'll Do: Design end-to-end service journeys based on user needs and organisational goals. Collaborate with multidisciplinary teams to prototype and test new service processes. Map service and user journeys … to identify transformation opportunities. Contribute to service design standards and community development. Use data and user research to inform and iterate service designs. What We're Looking For: Strong understanding of service design principles and user-centred design. Experience working in multidisciplinary teams to improve service delivery. Ability to prototype in various formats and visualise service More ❯

Job Opportunity: Senior Service Manager Location: Birmingham (Hybrid Work Pattern) Rate: £25.00-£30.00 per hour Based on Experience Contract Type: Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. We're seeking a Senior Service Designer to lead the … design of complex, interdependent services that make a real difference to people's lives and our client's organisation.What You'll Do: Lead service design for complex digital products and services. Coach service areas to develop ambitious digital transformation plans. Set and uphold service design standards and best practices. Prototype and test service interactions to drive … innovation. Collaborate across teams to deliver services from discovery to live. What We're Looking For: Deep knowledge of service design methods and user research. Proven experience managing service design projects in large organisations. Ability to influence senior stakeholders and guide strategic decisions. Strong facilitation, prototyping, and visualisation skills. A relevant qualification or equivalent experience in service More ❯