Salford, Greater Manchester, North West, United Kingdom
HMRC
the increasingly digitally engaged population, and we want to build on its resilience and efficiency. An exciting new opportunity is available for a Senior ServiceDesigner in Making Tax Digital. We're looking for a motivated, hardworking and self-starting individual to join an established and knowledgeable programme … balanced judgement, as well as a strong ability to communicate and prioritise. Do you want to create encouraging environments and spaces to achieve phenomenal service outcomes, develop skills and personal efficiency whilst gaining insights into high-profile programmes? Are you focused on joining up the end-to-end journey … users? Are you a real visible influencer? Supporting others within the profession to take on designing our biggest services. Do you collaborate with other service managers and programme directors to develop digital design concepts? Do you help your teams to implement the best methodology whilst making important decisions based more »
The Opportunity: You will be joining a vibrant team focused on delivering as a ServiceDesigner that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where your expertise in User Centered Design (UCD) and User Experience (UX) will shape … that leave users positively captivated. Skills and Experience: You will have already gained experience of working in a user centred design team as a servicedesigner or a similarly related role from within a consultancy, agency or in-house setting, enjoying a track record in developing user journeys … service maps and blueprints. Able to consult internally with colleagues and externally with senior stakeholders in a client-facing capacity, you will focused on best practice and enjoy hosting workshops with senior client stakeholders to establish the required designs. If you're ready to take your career to the more »
The Opportunity: You will be joining a vibrant team focused on delivering as a ServiceDesigner that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where your expertise in User Centered Design (UCD) and User Experience (UX) will shape … that leave users positively captivated. Skills and Experience: You will have already gained experience of working in a user centred design team as a servicedesigner or a similarly related role from within a consultancy, agency or in-house setting, enjoying a track record in developing user journeys … service maps and blueprints. Able to consult internally with colleagues and externally with senior stakeholders in a client-facing capacity, you will focused on best practice and enjoy hosting workshops with senior client stakeholders to establish the required designs. If you're ready to take your career to the more »
Manchester, England, United Kingdom Hybrid / WFH Options
Methods
a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Your role We are recruiting for a ServiceDesigner on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will … include: Researching and mapping the current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting … Making sure that user needs are at the core of product development Skills We Are Looking For Talking about digital products and the GDS Service Standard in a way that people understand Understanding how policy or technology constraints affect the development of your product, and how digitalisation benefits the more »
