Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Building Society Group
Are you an experienced ServiceDesigner looking for your next opportunity to make a difference? Do you want to work in a team where Service Design is more than just Blueprinting? A team that knows that UX design and Service Design work as partners but are not the same thing? Somewhere you can really make a … difference? We are working on a major transformation programme which sees YBS redesigning and digitising our approach across all of our customer facing channels. As a ServiceDesigner in YBS you will be a driving force in designing seamless experiences to drive those changes. We are looking for people who really understand the value end to end service … remote working and some onsite presence in our central Leeds offices. This is a 6-month fixed term contract (with the possibility of extending). About the role As ServiceDesigner , you'll shape the future of our digital services by working collaboratively with stakeholders and designers to come up with innovative ways to meet customer needs and More ❯
Senior ServiceDesigner Multiple Locations UK Wide £57,000 - £64,000 Currently in search of a Senior ServiceDesigner to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced ServiceDesigner working in the discipline … sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches to organisational problems. • Work to common More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Ltd
ServiceDesigner £50,000 - £60,000pa Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and … public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are recruiting for a ServiceDesigner on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include: Researching and mapping the … current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and communicating user needs Making sure that user needs are at the core of product More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior ServiceDesigner at Netcompany you will deliver high profile digital products and … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯