London, South East, England, United Kingdom Hybrid/Remote Options
Bentley Whitaker Search and Selection
Senior ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Senior ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK … will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Senior ServiceDesigner roles:- 3yrs+ commercial experience in a ServiceDesigner role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the Senior ServiceDesigner roles on offer is up to £70,000 dependent on experience + bonus and excellent benefits package, fantastic training and proper career development plans. Senior ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
ServiceDesigner | Experience Design Team Some careers grow faster than others. Some roles have greater impact than others. Make a difference. If you’re looking for a role that will help you stand out and make a difference, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply … the new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced ServiceDesigner to be an essential part of one of the most high-impact teams in our organisation. This is a unique opportunity to help shape and define the … of customers across the UK, from retail banking, to savings, wealth, and insurance. You will be part of an integrated strategic design capability, made up of insight-driven Proposition, Service, Behavioural, Product and Content design, tasked with driving exceptional experiences and better outcomes for customers. You will partner and collaborate closely with business, product, and engineering teams, elevate our More ❯
Assurance 5% annual bonus Pension Scheme Employer matched to 5% Voluntary Benefits Health Cash Plan, Dental, Will Writing etc Annual Leave 23 days rising to 27 with length of service Sick Pay Increasing with length of serviceServiceDesigner (Hybrid, Croydon) (SC CLEARED) Join Peregrine on a Major Government Transformation Programme Peregrine is supporting a large … scale transformation within a UK government department and were looking for aService Designer to join the multidisciplinary team. The role is open to a range of experience levels, Associate, Mid-weight or Senior. Important: Active SC Clearance is required for this role. What Youll Be Doing Designing and improving end-to-end services across discovery, alpha, beta and live … Mapping user journeys, service blueprints, processes and touchpoints Facilitating workshops and co-design sessions with users and stakeholders Translating insights and research into practical service improvements Working closely with Product, UX, Research, Policy and Technical teams Presenting findings, concepts and recommendations to senior stakeholders What Were Looking For (We are open to varied levels of experience) Active SC More ❯
Our client is seeking a Service Now Designer for a contract position within the Technology sector. This role is pivotal in shaping and delivering consistent, compliant, and efficient end-to-end services for a new global storefront, retail platform, and clinical platform. The Service Now Designer will ensure alignment with the comprehensive IT Strategy and facilitate … seamless service delivery across the organisation. Purpose of this Role Responsible for shaping and delivering consistent, compliant, and efficient end-to-end services for the new Global Storefront, Retail Platform, and Clinical Platform, ensuring alignment with the IT Strategy. Identify the impact of change on Infrastructure & Operations, focusing on supportability, resource, and financial implications. Ensure services are designed to … be fully supportable and that performance of ongoing support services can be tracked and measured. Design services to meet business needs and align with the organisation's IT Service Strategy. Lead the design and development of end-to-end IT services, including infrastructure, application, and operational components. Ensure all aspects including people, third party, and budgets are factored into More ❯
What you';ll be doing: As a Midweight ServiceDesigner at Tangity, you'll play a key role in designing and delivering human-centred public services within agile, cross-functional teams. With 3-5 years of experience in service design, you'll bring expertise in translating complex policy and organisational challenges into clear, user-centred service experiences. You'll lead service design activities from framing challenges and conducting user research to mapping end-to-end journeys and developing holistic service models that meet both user needs and government objectives. Applicants must be clearable, have proven experience with GDS (Government Digital Service) standards and be able to demonstrate their work through a portfolio … case study or work samples. Scope, plan, and collaborate in service design activities across all phases of design and delivery Conduct mixed-method user research (interviews, contextual inquiries, usability testing, surveys, etc.) to uncover user needs and pain points Map and visualise services across layers (e.g. service blueprints, customer journeys, ecosystem maps, process diagrams) to reveal opportunities and More ❯
the best approach to co-designing a shared digital care record that enables seamless access to patient and citizen information across care settings. We are seeking an experienced Senior ServiceDesigner to play a pivotal role in this formative stage. Key Responsibilities Management, Leadership & Training Act as an expert and advocate for service design best practice. Coach … and support teams; promote continuous learning. Facilitate collaboration, resolve team issues, and foster a positive working environment. Advise and coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess design options, and manage associated … stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout the organisation. Provide constructive feedback and champion a user-centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Lorien
Lead/Senior Digital ServiceDesigner - INSIDE IR35 - REMOTE Our client, a leading professional services company, to join the team on a contract basis in a remote role. (Some ad hoc travel to client sites for workshops etc) Role: Committed servicedesigner with a proven track record, preferably working within local or central government or experience More ❯
supportable and performance of on-going support services can be tracked and measured. design the services to ensure they meet business needs and align with the organisation's IT Service Strategy Lead the design and development of end-to-end IT services, including infrastructure, application, and operational components. ·Ensure people, third party and budget impacts are all factored into … the service design to ensure full, on-going run capability is considered, planned, agreed, resourced and budgeted for. Collaborate with stakeholders to understand business needs and translate them into scalable, sustainable service solutions. Work closely with value stream leads, IT teams, and third-party vendors to define and document service requirements. Act as a key point of … contact for service-related discussions during project planning and execution phases. Define and document service level agreements (SLAs), operational level agreements (OLAs), and key performance indicators (KPIs). Ensure full documentation and knowledge transfer into the Service Transition team to enable the safe introduction of the designed service into production. Assess and mitigate risks associated with More ❯
I am working with a consultancy feeding intot he public sector who need a ServiceDesigner to join a 3 month project.Outside IR35Fully remoteEnd date - 31st March 2026£300 per day- GDS experience- Service design More ❯
Knowledge/Experience You will need: Ability to design complexity out of services Significant experience designing digital products and/or services and planning service design project engagements Significant experience planning and running workshops with stakeholders, end users and/or front-line service providers Solid understanding of user research methods and practice, proven experience in using metrics … and user feedback to define/refine services and be able to work collaboratively with user researchers and interpret research findings Ability to analyse and visualise user journeys and service flows Ability to clearly and persuasively communicate designs as well as the evidence underpinning decisions Work collaboratively with multidisciplinary teams Ability to work quickly in an agile environment Have … a design related degree, or relevant industry experience Exceptional skills in convincing people of the benefits of user-centred design and designing integrated service offerings Basic understanding of html and css Experience of introducing positive change into working practices, teams or organisations Leadership and excellent communication skills; clear ability to collaborate and build useful relationships *Applicants must have the More ❯
I am currently working with a consultancy feeding into a public sector client looking for SC cleared Service Designers. Active SC clearanceInside IR35£400- 450 per dayFully remote6 month contractImmediate start More ❯
At Peregrine, were constantly seeking Specialist Talent that offer the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Project Change Professionals in large government organisations to Software Developers in the private sector More ❯
At Peregrine, were constantly seeking Specialist Talent that offer the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Project Change Professionals in large government organisations to Software Developers in the private sector More ❯