5 of 5 Service Desk Analyst Jobs in Cambridgeshire

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on a 13 month fixed term contract basis As a Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk ...

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on a 13 month fixed term contract basis As a Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment click apply for full job details ...

Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving … partner to the Incident and Service Delivery Managers, you will be responsible for maintaining the integrity of all records within the ManageEngine ITSM system while bridging the gap between technical teams and non-technical stakeholders. By translating complex business requirements into technical solutions and collaborating closely with 2nd Line ...

Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving … partner to the Incident and Service Delivery Managers, you will be responsible for maintaining th click apply for full job details ...

contact the recruiter directly. About the Role In this role you will act as the first point of contact for incidents and service requests via multiple contact methods. You will diagnose and resolve incidents wherever possible and pass any that cannot be resolved at first contact … Line NOC team. You will strive to achieve high service standards by following quality guidelines and delivering an excellent customer experience. About the Team Our Network Operations Centres are the beating heart O2 Business' in-life customer support, delivering all round care in every interaction; you are the face ...