2 of 2 Service Desk Analyst Jobs in Warrington

Join Our Team as a Service Desk Analyst! Location: Warrington- fully office based while temping Contract Type: Temp To Perm Hourly Rate: £12.82 We're on the lookout for a dedicated and enthusiastic Service Desk Analyst to join our vibrant team in Warrington! If … you thrive in a client-facing IT environment and have a passion for providing outstanding customer service, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role … will include: Handling incoming queries and issues with professionalism and efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating with team members to deliver More ❯

A leading Metals company looking for a 1st line IT Technician/Service Desk Analyst role to provide 1st line hands on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system More ❯