1 of 1 Service Desk Management Jobs in West Yorkshire

Service Desk Engineer Leeds, UK - 2 day travel to office SC Candidates Permanent Opportunity As a Service Desk Engineer you will be responsible for onsite service and support needs for our customers. You will be part of the Technical Service Desk will act … issues, which will be raised via the Contact Centre, or directly by Relying Parties (RPs - Other Government Departments & Supporting 3rd Parties). The L1 Service Desk will additionally provide capability to investigate, diagnose and resolve alerts and incidents, appropriately escalating activities for onward support from the wider support … for customers and users who need support with One Login application and solutions, you will have the skills and competencies to deliver high-quality service, resolve issues efficiently, and align with the business goals and strategies. Responsibilities Updating relevant support call documentation within the Service Desk management More ❯