2 of 2 Service Desk Supervisor Jobs in England

Service Desk Supervisor Location : Ringwood, Hampshire Salary : £26k - £28k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role We are looking for a Service Desk Supervisor to help us deliver outstanding service to our customers. You will: Manage the incident and request lifecycle Assist with operational Service Desk cover during busy periods Identifying and reporting escalations and major incidents Monitoring and reporting of service desk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You … a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Ongoing training More ❯

Service Desk Supervisor Location : Ringwood, Hampshire Salary : £26k - £28k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role We are looking for a Service Desk Supervisor to help us deliver outstanding service to our customers. You will: Manage the incident and request lifecycle Assist with operational Service Desk cover during busy periods Identifying and reporting escalations and major incidents Monitoring and reporting of service desk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You … a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Ongoing training More ❯