1 of 1 Service Desk Team Leader Jobs in Northamptonshire

team that is hard-working and driven to make a difference in our business? What will you do? Service Desk Team Leader This role is based 100% from our Northampton Head Office Responsible for guiding, mentoring, and managing a team of IT specialists, ensuring both individual and collective growth. … industry best practices and technical standards, promotes innovative problem-solving, and ensures the delivery of reliable, secure, and scalable solutions. Acting as the primary liaison between the IT team and senior leadership, they translate business requirements into actionable technical strategies and communicate progress, risks, and results effectively. Success in this position requires balancing deep technical expertise with strong … leadership, coaching, and interpersonal skills, fostering a collaborative culture that drives performance, efficiency, and continuous improvement. Some accountabilities of the role: Mentoring and Coaching: Guiding team members, identifying their skill gaps, and providing opportunities for professional growth. They serve as a technical and professional mentor, helping individuals reach their full potential. Performance Management: Setting clear goals and performance More ❯