2 of 2 Service Management Consultant Jobs in Central London

ITSM Consultant Rate (Outside/Inside): £500-£550 Inside IR35 Duration: 6 months (Initial term probable extension) Location: 2 days in Central London per week We are seeking an experienced ITSM Consultant to join a huge implementation project in a Not-for-Profit Company. This role is critical in acting as the SME in Service Delivery where … you will focus on look at the breadth and implementation ITSM processes. Your Role: As an ITSM Consultant, you will focus on the strategic direction, governance, and implementation of IT Service Management (ITSM) processes, with a focus on ITIL Problem, Incident, Change and Service Request Processes. Your Responsibilities: Act as the primary liaison between the external … stakeholders/suppliers and IT Service Delivery, representing IT to the business and advocating for business/end-user needs within IT Service Delivery. Manage business expectations and report on service performance, ensuring alignment with agreed SLA’s, OLA’s, and XLA’s. Lead initiatives supporting the IT Service Delivery roadmap and global standardization goals. Collaborate More ❯

robust financial resources and ambitious growth plans, they maintain an excellent relationship with Salesforce and are involved in delivering cutting-edge AI projects. They are seeking a Pre-Sales Consultant with at least 4+ years of experience working with Salesforce’s Field Services Management solutions. All applicants must be well-presented, personable, and dynamic. A stable and progressive More ❯