4 of 4 Service Management Jobs in Douglas

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Sales and Service Manager. In this role you will drive Wholesale revenues in CIIM primarily via the company's MVNO … Broadband, Ethernet & IP sales to both Domestic and International Carriers. Reporting to the Wholesale Director, the specific duties for the Sales and Service Manager will include: Account and service managing Domestic MVNO customers and acting as a key point of contact Account and service managing allocated Carrier … generation strategy and routes to market Collaborate with internal stake holders to meet and exceed customer needs Responsible for all aspects of Account and Service Management for your allocated customers Expand and add value to the business by leveraging the company's recent investments, to deliver services up More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced IP Network Engineer. In this role you will be responsible for the engineering provision, development, management, and maintenance of the … platforms and to propose and develop appropriate operational, maintenance and provisioning procedures to ensure the reliability of the above networks meets customer requirements and service levels. Specific duties for the IP Network Engineer will include: Operate, maintain and manage IP & MPLS networks, Corporate LAN, Broadband BNGs Operate, maintain and … manage broadband RADIUS platform, DDoS protection systems Operate, maintain and manage network monitoring platform, IP/SIP/MPLS product offerings Assist Service Design in the planning, testing and implementation of enhancements and new technologies for IP & MPLS networks Implement and evaluate IP & MPLS related solutions and technologies Liaise More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced IP Network Technician. In this role you will be responsible for the engineering provision, development, management, and maintenance of the … maintain and manage broadband RADIUS platform, DDoS protection systems Operate, maintain and manage network monitoring platform, IP/SIP/MPLS product offerings Assist Service Design in the planning, testing and implementation of enhancements and new technologies for IP & MPLS networks Implement and evaluate IP & MPLS related solutions and … technologies Liaise with Product Management, Service Management and other internal teams as required Take a fully active role in the standby and call out scheme with a contractual obligation to provide call out cover, as part of a rota basis, once at a qualified level Work off More ❯

leads a team who manage the supply chain. This is achieved through ensuring that suppliers are conformant to Group policies and standards, meeting performance, service level and commercial obligations, and taking action when they aren't.Duties will include: Ensure that suppliers are accurately categorised in accordance to their contribution … to the Group based on risk, materiality and criticality Build and run robust commercial and procurement approach as part of Supply Chain Management practices through working to ensure suppliers comply with best practice, group policies and deliver against their contracts - whether they're existing suppliers or part of a … with Technical Vendors managed by the technology to ensure that they are compliant with their commercial obligations, adhering to Group policies, and meeting agreed Service Levels and other performance metrics Work with non-technology relationship owner stakeholders across company Brands and cross-functional teams to provide guidance and assistance More ❯