7 of 7 Service Management Jobs in East Sussex

IT Service Delivery Manager - Lewes, East Sussex/HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a prestigious Emergency Services organisation. … Hybrid/Agile Approach - The successful IT Service Delivery Manager will operate in a hybrid fashion. You will be required to travel to various ADHOC site meetings across the Lewes/East Sussex region, travel to the Lewes office at least 1-2 days per month for workshops, and work from home - a full UK driving license and flexibility … fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our More ❯

Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a prestigious Emergency Services organisation. Hybrid/Agile Approach - The successful IT Service Delivery Manager … fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our … customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of More ❯

Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant coding tools. Additionally … week. Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications More ❯

start of your journey with UHSussex. Job responsibilities Main Duties and Responsibilities Operational Act as a lead engineer on the build, configuration, documentation and integration of new IT network service components as part of the Trusts on going technology expansion alongside the capital programme Management of Installation of new structured cabling including WAN and Distribution connections alongside client … response to network errors and performance issues Provide and maintain evidence to support information security reviews and best practice including the information governance toolkit and the ISO27001 Information Security Management System Communication Required to explain complex IT issues to non-IT staff ensuring that understanding is gained. May be required to run training or lead presentations for non IM … T staff again ensuring that understanding is gained. To advise customer representatives and service users of issues relating to the IT service needed to meet their specific IT needs. Communicate effectively with all customer personnel and service users in a positive and helpful manner Liaise appropriately with external product suppliers and contractors, and with other NHS and More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation … and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service More ❯

Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯

on the complete device(s) and ancillary requirements for Users -not just the technology- but helping User Organisations prepare for a smooth and safe transition to ESN while protecting service quality and operational effectiveness. At Telent, we're driving the digital revolution-connecting homes, businesses, and infrastructure across the country. Our work is challenging but rewarding, ensuring the UK … impact day-to-day emergency operations, incident response, and communications. Facilitate workshops, operational briefings, and site visits to observe current working practices and recommend improvements. Work with technical and service management teams to ensure devices and systems are configured in ways that genuinely support end-user workflows. Participate in onboarding governance meetings, ensuring operational and frontline perspectives are … prioritised alongside technical milestones. Support User Organisations in understanding the operational impact of ESN and guide them through change management and readiness activities. Who You Are: Essential: First-hand experience working within an Emergency Services critical communications environment including devices and their interaction with control rooms (police, fire, ambulance) or in direct partnership with such teams in an operational More ❯