201 to 225 of 457 Service Management Jobs

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … operation of our business as usual support services. This includes line management responsibilities, sup... LFWQ1_UKTJ ...

contributing directly to day-to-day technology and infrastructure operations. This role will be instrumental in driving global standardization, optimizing vendor partnerships, and enhancing service delivery across multiple regions. This is a hands-on leadership position requiring both strategic oversight and operational execution. The ideal candidate will have experience … working with global teams (including Europe and other time zones), as well as selecting, onboarding, and governing IT vendors and managed service providers. Responsibilities: Lead the consolidation and standardization of global IT support models across North America, Europe, and other regions Partner closely with international IT leaders to ensure ...

drive operational excellence across all group companies and international territories, ensuring the delivery of a consistent, scalable, and high-quality security and network operations service as the business continues to grow globally. Key responsibilities include: Leading operational cyber security and network activities across the group Ensuring service consistency … experience leading a Security Operations Centre (SOC/NSOC) or cyber security function within a complex organisation. Experience in security operations, incident response, risk management, and service delivery. Experience maintaining compliance with standards such as ISO 27001 and Cyber Essentials Plus. Experience managing third-party suppliers and MSSPs. ...

growth, and advancing operational excellence. Team Description: This role is on the Data Platform Engineer Team. We are responsible for providing day-to-day management and oversight of the technologies/services supporting numerous data & analytic platforms across the Enterprise. The team is responsible for data analytics domains including … enhancements Investigate and resolve production related issues in a timely manner from end user (UI) to persistence layer Identify and mitigate risks to the service delivery and proactively address and resolve issues before they impact service levels Drive the technical recovery of major system outages, interfacing with numerous ...

growth, and advancing operational excellence. Team Description: This role is on the Data Platform Engineer Team. We are responsible for providing day-to-day management and oversight of the technologies/services supporting numerous data & analytic platforms across the Enterprise. The team is responsible for data analytics domains including … enhancements Investigate and resolve production related issues in a timely manner from end user (UI) to persistence layer Identify and mitigate risks to the service delivery and proactively address and resolve issues before they impact service levels Drive the technical recovery of major system outages, interfacing with numerous ...

growth, and advancing operational excellence. Team Description: This role is on the Data Platform Engineer Team. We are responsible for providing day-to-day management and oversight of the technologies/services supporting numerous data & analytic platforms across the Enterprise. The team is responsible for data analytics domains including … enhancements Investigate and resolve production related issues in a timely manner from end user (UI) to persistence layer Identify and mitigate risks to the service delivery and proactively address and resolve issues before they impact service levels Drive the technical recovery of major system outages, interfacing with numerous ...

Manager to lead and mature its core technology services. This is a key opportunity to take ownership of day-to-day IT operations, drive service excellence, and shape the future roadmap across cloud, Network, EUC and application environments. You ll join a stable, growing organisation where technology is central … Responsibilities: Lead and manage day-to-day IT operations across infrastructure, cloud platforms, EUC, M365 and application support. Oversee incident, problem and change management processes to ensure timely resolution and minimise service disruption. Manage relationships with key technology vendors and service providers, ensuring performance against contracts ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

Head of SAP Services leads the global delivery of SAP Support and Application Managed Services (AMS) across complex enterprise environments, ensuring operational excellence, service quality, and continuous improvement. This role combines deep SAP functional expertise with strong commercial and leadership capability to manage global teams, support customer onboarding … drive high-performing service delivery. The role acts as a key customer-facing leader, building trusted relationships with senior stakeholders while also supporting sales, bids, and service growth initiatives across SAP ECC and integrated SAP landscapes. What you’ll be doing: Here’s where you’ll make your ...

technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery … Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects ...

technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery … Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects ...

considered. Description: Role Summary The Global LMS Help and Support Lead is responsible for owning and scaling the end to end help, support, and service experience for client's global Commercial Learning Management System (LMS). This role ensures seamless, reliable, and high quality support for all commercial … audiences-while enabling adoption, satisfaction, and business continuity across regions. Operating at the intersection of learning technology, operations, and user experience, this individual oversees service delivery, partners with technology vendors, and drives continuous improvement for client's commercial learning platform ecosystem. Key Responsibilities Global LMS Support Strategy and Governance ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible ...

/ITSM best practices. Drive continuous improvement initiatives, including automation, tooling enhancements, and innovation programmes. Coordinate local technology projects, office support activities, and regional service delivery initiatives. Essential Experience & Skills Proven leadership experience within End User/Desktop Support environments. Strong technical knowledge of Windows environments, Microsoft Office, Active … Directory, SCCM/App-V, and end-user hardware. Experience working in large, fast-paced, business-critical organisations. Strong understanding of ITIL-aligned service management processes. Excellent stakeholder management, communication, and customer service skills. Desirable Experience Experience within financial services, investment banking, or trading environments. Exposure ...

core infrastructure, including data centres, LAN/WAN, Wi-Fi, and server environments Define, implement, and enforce robust SOPs for backups, disaster recovery, patch management, and hardware lifecycle Ensure reliable connectivity between legacy core systems and modern application platforms Oversee internal security monitoring and collaborate with external security partners …/MDR) Lead incident and problem management activities, including root cause analysis and service restoration Leadership & Vendor Management Lead, mentor, and develop a high-performing infrastructure and network team Act as the primary point of contact for ISPs, vendors, and Managed Service Providers Manage infrastructure budgets ...

directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions … serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy ...

Description IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team … responsible for the day to day operation of our business as usual support services. xlzlddp This includes line management responsibilities, sup All potential candidates should read through the following details of this job with care before making an application. Please click on the apply button to read the full ...

implementations and platform configuration. Experience with custom application development CSWF: 632-Basic Preferred Requirements 5+ years of ServiceNow (preferred), Salesforce, BMC Remedy, or Jira Service Management/Service Desk development experience. 2+ years of JavaScript development experience. Demonstrated experience with REST/SOAP API integrations, workflow automation … design, and agile development Desired experience: Experience working with CMDB/CSDM aligned data models, ServiceNow IntegrationHub, ServiceNow Service Portal or UI Builder. Experience supporting enterprise-scale implementations and previous work supporting de-customization efforts Desired: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation ...

enterprise environment - Strong, proven experience in IT support, systems administration and Microsoft 365 administration - Experience administering Active Directory, Microsoft Entra ID, Intune management and access management - Experience working within ITIL-aligned IT service management environments - Strong knowledge of hardware diagnostics and troubleshooting - Solid understanding … security principles, cybersecurity best practices and data protection requirements - Excellent customer service skills with a professional, patient and user-focused approach - A full, valid driving licence with the ability to travel throughout the UK Please note, successful applicants will be required to be security cleared prior to appointment. Other ...

color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} An exciting opportunity has arisen for an experienced IT Service Desk Team Leader to join a growing and forward-thinking organisation in a newly created role. You’ll lead a small but capable service desk team supporting approximately 260 users, while acting as the senior escalation point for complex issues and driving service improvements. The Role This is a player-manager position, ideal for someone who enjoys staying close to technology while developing and mentoring others. You will: Lead and support ...

ROLE TITLE: T2 Service Manager LOCATION: London/Remote CLEARANCE: Must be eligible for BPSS We are actively looking to secure a Service Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. … with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: As a Service Manager, you will support programme and project management activities while operating within structured governance frameworks. Working closely with delivery managers, product managers, programme ...

will be required to support and manage our infrastructure services and enterprise tools. The ideal candidate will have strong hands on experience across device management, collaboration platforms, IT service management, and infrastructure operations. This role requires excellent technical capability, strong ownership, and the ability to work across … SharePoint Online. Manage Apple device enrolment, configuration, and compliance policies. Oversee endpoint security, including antivirus, device compliance, and vulnerability remediation. Perform endpoint patch management across Windows and macOS environments. Support virtual machines (VDI) and provide L1 VMware administration. Manage mobile phones and SIM cards, including provisioning and lifecycle management. ...

expertise (Azure/Microsoft 365) with proven experience managing IT operations, teams, and strategic initiatives in a fast-paced environment. Key Responsibilities IT Operations & Service Delivery Oversee the daily operations of the IT department, ensuring high availability and performance of systems and services Manage IT support, infrastructure, and service delivery across the organisation Ensure SLAs and KPIs are met, driving continuous improvement in service quality Act as an escalation point for complex technical issues Technical Leadership Remain hands-on with core technologies , particularly Azure and Microsoft 365 Provide technical guidance across infrastructure, cloud services, and security Lead ...

Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring … excellent service delivery in line with agreed Service Level Agreements (SLAs). This role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first-contact resolution wherever possible. Normal ...

timely manner to minimise downtime. Troubleshoot areas of poor performance and identify an effective resolution. Contribute to the planning and testing of the IT service plans. Support the activities of problem, change and release management. Assist with the transition of applications. Support stakeholders and share best practice methods What … looking for: Experience supporting one or more business critical SAAS applications (Software as a service). Understanding of incident, problem, change and release management processes. Knowledge of the ITIL Service Management framework. Stakeholder management skills. Knowledge of key applications, including Workday is desirable Ongoing training ...