Customer Service Manager – Biomedical Scientist
- Hiring Organisation
- NHS Blood and Transplant
- Location
- Birmingham, B15 2SG, Southampton, SO16 5AF, Cambridge, CB2 0PT, Newcastle, NE2 4NQ, London, SW17 0RB, Basildon, Essex, SS14 3EZ, Manchester, M13 9LL, Bristol, BS34 7QH, Oxford, OX3 9BQ, Barnsley, S75 3FG, United Kingdom
- Salary
- £49387.00 to £56515.00
summary You will be joining the Hospital Customer Service team covering national customer service issues. We are offering hybrid working meaning the successful applicant may be based at any main NHSBT centre nationally with hybrid working optional. There is an expectation to travel to meetings nationally as required. … NHSBT provides to hospital transfusion teams.You will identify trends, insights and key messages producing clear and engaging reports that tell a story to support service improvement. To do this you will focus on analysing and interpreting complex data from a range of sources, including customer complaints, surveys, credits, compliments ...