Doncaster, South Yorkshire, Yorkshire, United Kingdom
National Highways
About the job. National Highways have an excellent opportunity for a Service Delivery Manager - On Road to join our team within Operations in the Yorkshire North East region. You will lead the region's On-Road Traffic Officers, providing guidance and directing the work of the teams, ensuring they deliver a high quality, traffic, incident, and response … management service, which directly contributes to the Region's overall performance. This is a 24/7 operation with managers and Traffic Officers working in shifts to ensure continuous delivery of service. This role can be based from our outstations in Doncaster (Sprotbrough) and Leeds (Tingley). Please note that you will be required to drive as part of … and development plans. Actively build and maintain a network of colleagues, partners and wider stakeholders in Operations to achieve progress on agreed business objectives, to deliver a professional frontline service and enable effective and timely resolution of incidents (i.e. emergency response services, Regional Operations Centre, National Traffic Operations Centre, supply chain). About you. Good financial acumen, including budget More ❯
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
Doncaster, South Yorkshire, UK Hybrid / WFH Options
Data Careers
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
facilitating process improvement and best practice initiatives? Here at JELD-WEN UK, a global organisation that produces and manufactures Doors and Doorsets, we're looking for a Technical ServicesManager to join our well-established team. Working from our site in Sheffield UK you will lead and enhance the performance of our teams handling commercial door set quotes … kit estimates and RMI orders resulting in operational efficiency, improved quote and order accuracy, and driving a customer service transformation that elevates satisfaction and responsiveness. The Technical ServicesManager role would suit someone who has experience of implementing structured root cause analysis to resolve recurring issues, fostering cross-functional collaboration, and leveraging data-driven insights to support … continuous improvement. Ultimately, the Technical ServicesManager is responsible for ensuring seamless operations, high-quality service delivery, and a culture of accountability and growth. You will be keen to work onsite, alongside our internal teams to provide team supervision & leadership, customer service oversight, and r oot cause analysis and issue resolution alongside process improvement and standardisation. More ❯
in the use of our services. To project a positive, friendly and enjoyable environment for patients and work colleagues About us We are looking to recruit a Patient ServicesManager to take responsibility for our well established, busy team. This is an exciting opportunity for an ambitious person to join our friendly, progressive team based in a dynamic … CCTV cameras Person Specification Experience Must have experience supervising a team To be able to demonstrate the ability to lead and motivate teams Demonstrable experience of delivering exceptional customer service Strong I.T skills including Excel and Word Working calmly under pressure and able to multi-task Experience of working directly with patients/customers to be the first point … and time management skills Primary Care or NHS experience Use of SystmOne Call centre experience either within or externally to the NHS Experience of rota planning Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯