1 of 1 Service Operations Manager Jobs in the North of England

Service Operations Manager Location:- Hybrid working, Manchester Office 3 days a week. Salary:- to £60k + Bens Environment:- Network Operations, 1st and 2nd line Faults, ITIL, Trouble Ticketing, Change Management, Incident Management, Problem Management, Escalations, Suppliers, Team Management (20 staff), SLA's, CAB, IP, Unified Comms … CX, Network Security, SalesForce. An exciting opportunity has arisen for an experienced Service Operations Manager with ideally MSP experiences to join this busy Operations Team. The role is days based but would be looking after a team of 20 or so Operations Technicians that are … supporting customer networks and operations on a 24/7 basis. The role includes managing and developing the team as well as owning the process for all escalation, change, problem and incident management. You would have strong customer service experiences with a focus on delivering a seamless service. More ❯