Lead Service Design & TransitionManager Company Description Legal & General (L&G) is a leading UK financial services group and major global investor. We've been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world … Joining us means helping to improve the lives of our customers and contributing to the success of the business every day. Job Description We're looking for a Lead Service Design and TransitionManager to join our Group Finance IT (GFIT) team. This is a fantastic opportunity to lead a small, dedicated team and make a real … impact by ensuring our services are designed to meet operational excellence from day one. What you'll be doing: Leading a team of Service Design specialists to deliver consistent, high-quality service design outcomes Defining and maintaining a repeatable Service Design Framework aligned to project needs Overseeing compliance with ServiceTransition governance and escalating risks More ❯
Role: ServiceTransitionManager Responsibilities: Senior role, leading the final phase of service transition. Knowledge/experience of service monitoring, service catalogue, and service provisioning. ITIL qualified an advantage but knowledge essential. Strong stakeholder management and communication. Resilient. Experience and/or knowledge of ServiceNow an advantage. Ability to lead a small team More ❯
London, England, United Kingdom Hybrid / WFH Options
BJSS
Social network you want to login/join with: Service Design and TransitionManager, London Client: BJSS Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 4d48ae4907fa Job Views: 18 Posted: 22.06.2025 Expiry Date: 06.08.2025 Job Description: About the Role As the Service Design and TransitionManager, you will … work closely with the Service Design and Transition Lead and have the following key responsibilities: Thought Leadership : Provide input to our Managed Service Design and Transition Strategy; Help develop robust, repeatable templates for Service Design, Transition & Acceptance processes; Align Service Design and Transition with business processes. Objectives : Create artefacts that can be … reused across multiple clients to ensure high quality and consistency in Service Discovery, Design, and Transition. Key Responsibilities: Service Discovery: Support current support assessment, understand 'as is' state, conduct maturity assessments where needed. Service Design: Define scope, service support model, SLAs, process models, support runbooks, toolset, roles, reports, transition plans, security, third-party integration. ServiceMore ❯
South East London, London, United Kingdom Hybrid / WFH Options
VIQU Limited
Service Design & TransitionManager – Remote – Contract – Outside IR35 VIQU have partnered with an organisation who are seeking Service Design & TransitionManager for an initial 6-month contract. Role Overview: This Service Design & TransitionManager role aims to ensure that new and changed IT services are effectively designed, documented, tested, and transitioned … into live operations with minimal disruption. The Service Design & TransitionManager will work to support the smooth delivery of service outcomes. You will: Apply the organisation's established service design and transition framework to all new and changed IT services. Manage the end-to-end service design process, ensuring all service elements … are clearly defined and properly documented to meet business and operational requirements. Oversee the transition of services into live operations, working with project teams to ensure all deliverables and service requirements are met. Conduct service acceptance testing to ensure services are fully ready for operational use and meet agreed standards. Key skills & experience: Strong background in serviceMore ❯