Group Service Desk Manager (Hemel Hempstead)
Hemel Hempstead, Hertfordshire, Apsley, United Kingdom
Healthy Careers
technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and understanding of More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum
Posted: