4 of 4 ServiceNow Jobs in Newport

delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners or vendors in a high-pressure environment Excellent communication skills, with the ability to translate technical concepts for diverse audiences A naturally analytical approach More ❯

corrective actions Clear communicator, adept at engaging both technical and non-technical audiences Proactive in process improvement, streamlining incident and problem management workflows Service Management: Proficient with tools like ServiceNow to track and resolve incidents and problems. Vendor Coordination: Experienced in managing outsourced IT partners to ensure high-quality service under pressure. Root Cause Analysis: Skilled in identifying and addressing More ❯

record of success in asset lifecycle management, cost optimisation, and compliance Solid leadership skills, with experience mentoring teams and working cross-functionally Familiarity with asset management tools such as ServiceNow or CMDB systems Knowledge of regulatory standards such as ISO 55001 or GDPR Confidence managing vendor relationships and contractual obligations A detail-oriented and analytical mindset, able to deliver actionable More ❯

machine integration through OPC and various interfacing protocols. Familiarity with PLC, SCADA, sensors, IIOT devices , and Aveva Wonderware Intouch . Knowledge of ITIL processes is a plus. Experience with ServiceNow and understanding of Incident, Problem, Change, SLM, and Knowledge Management processes. Site Address 1. Broughton, Chester CH4 0DR, United Kingdom2.Pegasus House, Aerospace Ave, Filton, Bristol BS34 7PA, United Kingdom JBRP1 More ❯