3 of 3 ServiceNow Jobs in Watford

customer facing Software Support role. Demonstrable technical skills in SQL, JAVA/JSON or similar Exeperience using case management tools, such as ServiceNow or Zendesk Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS). HR/Payroll or WFM knowledge would be an advantage but not essential. Benefits ...

services as long-term partnerships that drive efficiency, visibility, and automation across IT operations. Market Insight & Collaboration Stay current with leading ITSM platforms (ServiceNow, BMC, Jira Service Management, Freshservice, etc.) and trends in integration and automation. Share customer insight with Marketing, Product, and Delivery teams to influence go-to-market … skills. Highly self-motivated, commercially minded, and comfortable operating with ownership and autonomy. Highly Desirable (not all required) Experience selling around ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice). Exposure to integration platforms, automation tools, workflow orchestration, or service management tooling. Background selling into MSPs, service providers, systems ...

solutions as strategic, outcome-driven partnerships that enhance efficiency, visibility, and automation for clients. Industry Expertise & Collaboration Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.) , integration tools , and service automation technologies . Share market insights and customer feedback with internal teams to shape … business lead generation and solution sales within ITSM, IT services, or MSP environments. Demonstrated success selling ITSM or automation-based integration solutions (e.g., ServiceNow, Jira, or similar). Strong understanding of managed services , outsourcing models , and recurring revenue sales structures. Experience managing complex B2B sales cycles involving multiple stakeholders ...