2 of 2 ServiceNow Jobs in West End of London

advising on service improvement opportunities Support the procurement, configuration, and asset lifecycle of end-user devices Manage and support video conferencing (Zoom, Teams, AV setups) Maintain ITSM records via ServiceNow, including incidents, requests, and asset tracking Liaise with global teams and external vendors to coordinate solutions Support office moves and meeting room setups Champion service quality and proactively improve documentation … when working with executives A self-starter mindset with the ability to take ownership and see issues through to resolution ITIL-based support experience; ITIL certification preferred Experience using ServiceNow ideally or similar ITSM platforms Nice to Have Financial services or investment banking background ITIL Foundation, Microsoft/O365, or security certifications Office relocation or desk move support experience Contract More ❯

Opus have partnered with a renowned ServiceNow partner who are expanding their consulting & delivery team with a talented Senior Technical Consultant. As a ServiceNow Consultant, you'll play a key role in shaping innovative solutions, lead design sessions, contribute to high-quality technical documentation, and craft detailed user stories that drive successful implementations. This will be a hands on, yet … As a senior team member, you’ll also help guide junior consultants and contribute to the strategic direction of our services. Key Responsibilities Leverage your broad knowledge of the ServiceNow platform, including upcoming features and releases Lead projects and initiatives that deliver measurable value to clients Facilitate client workshops and use the platform to showcase potential outcomes Build and maintain … contribute to solution architecture Mentor and support junior consultants, helping them grow and succeed Experience and Skills 3+ years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as Strong knowledge & experience with IRM/GRC/HRSD or SecOps ServiceNow modules ServiceNow Certified is highly More ❯