Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On-Demand Service).
- Location
- Worcester, England, United Kingdom
user support Windows desktops, laptops, printers, and peripherals Hardware troubleshooting, replacements, and installations Onsite coordination with NOC and vendors Incident and request handling using ServiceNow Follow ITIL and change management processes Additional Responsibilities (Server/Infrastructure Support): Windows Server operational support Veeam Backup monitoring and basic restore support HP Storage … updates, and backup tape rotation Coordinate with OEM vendors and follow the escalation matrix Mandatory Skills (Screening Checklist): Windows Server basics Hyper-V exposure ServiceNow/ITIL awareness Willingness for full onsite, hands-on support Good to Have: HP Storage/SAN exposure SQL Server basics Data center ...