76 to 100 of 515 ServiceNow Jobs

team-development skills Calm, structured, and solutions-focused approach under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across Microsoft 365, Azure, networking, and general infrastructure Why This Role Stands Out Join a respected MSP with a strong ...

supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such as MS-900/ ...

communicate technical information and implementation of corrective and innovative solutions to front-line operations support teams. Good at troubleshooting skills and imaging Experience on ServiceNow ticketing tool will be a plus. Resolve escalated cases and advanced technical scenarios related to Endpoint Management Software, Applications, Microsoft products, and hardware and peripherals. ...

manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology lifecycle processes Experience supporting service review meetings or governance activities Interest in progressing into a Service Delivery ...

analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflowsAct as a Monitoring & Observability SME within customer delivery teams Support incident response activities ...

manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology lifecycle processes Experience supporting service review meetings or governance activities Interest in progressing into a Service Delivery ...

analyse telemetry data to identify performance bottlenecks, availability risks, and system anomalies Ability to integrate Dynatrace, Grafana or Splunk with ITSM tools (such as ServiceNow) and CI/CD pipelines for proactive monitoring Have good problem-solving abilities with a systematic approach to diagnosing complex technical issues Strong analytical skills ...

Management practices Experience in international, defence, engineering or government‐adjacent organisations. Experience using analytics or feedback tools to measure adoption and engagement. Experience with ServiceNow, supporting enhancements and administration Relevant industry certifications (ITIL Service Management, Prince2) The NRL Group connect global companies with the right people to bring engineering projects ...

tooling such as Microsoft Defender, Purview, or equivalent. Proven experience in incident, problem, and change management processes. Experience working with service management tools (e.g. ServiceNow) Strong troubleshooting skills across cloud and hybrid environment Experience scripting/automation (e.g. PowerShell) Ability to communicate complex technical concepts to both technical ...

macOS, Microsoft 365, Google Workspace, endpoint support, access management, and standard collaboration tools (5) Experience using ITSM ticketing systems such as Jira Service Management, ServiceNow, Zendesk, Freshservice, or similar (6) Ability to coordinate effectively across users, internal IT teams, external vendors, and regional stakeholders (7) Ability to create clear support ...

Description Summary: The Information Services Developer Lead reports directly to the Manager Information Services and is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most ...

DHCP, VPN) Strong troubleshooting and customer support skills Desirable: Azure/cloud platforms Virtualisation (VMware/Hyper-V) PowerShell/scripting ITSM tools (e.g. ServiceNow) Experience 3+ years in IT support or systems roles Experience in a structured IT environment ITIL knowledge (preferred) Full UK driving licence required ...

networking knowledge (e.g. Juniper, Aruba, Fortinet) Remote support tools, desktop/laptop support Strong troubleshooting, communication, and customer service skills Desirable ITSM tools (e.g. ServiceNow) Azure experience or certification Endpoint security, web filtering, SharePoint, patching Virtualisation or networking/cloud certifications Key Attributes Customer-focused, organised, and proactive Strong problem ...

scripting beneficial Knowledge of BitLocker, NTFS permissions, and endpoint security Familiarity with Microsoft Outlook, Exchange, and collaboration tools Experience using ITSM tools such as ServiceNow Excellent communication and customer-facing skills Requirements Must be eligible for UK Security Clearance (SC) Applicants should have lived continuously ...

problem-solving skills. Experience with: Budget development and forecasting Financial reporting and variance analysis Vendor and contract expense management Knowledge of: PeopleSoft Finance Modules ServiceNow Reporting Modules Excellent written and verbal communication skills. Ability to manage multiple priorities and meet tight deadlines. Preferred Skills Telecom industry experience IT financial management ...

Knowledge of BitLocker, NTFS permissions, and desktop security practices Familiarity with Microsoft Outlook, Exchange environments, and collaboration tools Experience using ITSM platforms such as ServiceNow Excellent communication and customer service skills Requirements Must be eligible for UK Security Clearance (SC) Sole UK nationality Applicants should have lived continuously ...

Support with extensive customer-facing experience, would prefer the person to have trading desk support. • Experience with incident management/ticketing system like ServiceNow • Proficiency in current protocols, operating systems, and standards, including Windows 10, Windows 11, Microsoft/Office 365 • Experience with System Center Configuration Manager/Endpoint Manager ...

Identify and escalate potential security incidents Technical Environment Windows Desktop & Windows Server Microsoft 365 Microsoft Entra ID Microsoft Intune ITSM tools (e.g. ServiceNow) Basic TCP/IP networking ITIL processes (Incident, Problem, Change, Request Fulfilment) Hardware support (desktops, laptops, mobile devices, printers) Working Pattern Remote-first (UK-based) Must ...

including Active Directory, Exchange, Azure/Entra ID, Intune and Microsoft 365. Experience administering ITSM platforms and developing workflows within systems such as HaloPSA, ServiceNow, Jira Service Management or similar platforms. Experience working with REST APIs and system integrations. Experience of network automation using Python, Ansible or API-based configuration ...

Prisma Access • Experience working within cloud environments such as AWS, Azure or GCP • Strong troubleshooting and analytical skills • Experience with ITSM tools such as ServiceNow • Excellent communication skills with the ability to engage technical and non technical stakeholders • Ability to work under pressure and manage multiple client environments ...

practices Experience in complex or regulated environments (e.g. international, engineering, government-adjacent) Experience measuring adoption and engagement using analytics or feedback tools Experience with ServiceNow Relevant certifications (ITIL, PRINCE2) Company information At First Recruitment Group we understand just how important it is to secure the right people. That ...

Directory and Microsoft 365 Monitor and maintain IT systems, ensuring uptime and performance Document support issues and resolutions in the ticketing system (e.g., Jira, ServiceNow) Assist with onboarding/offboarding processes including device setup and account provisioning Support remote users and troubleshoot VPN, connectivity, and collaboration tools Collaborate with other ...

REST APIs, integrations, and automation tools Strong understanding of ITIL frameworks Preferred Qualifications ITIL certification (Foundation or higher) Experience with other ITSM platforms (e.g., ServiceNow, Jira Service Management) Basic scripting knowledge (JavaScript or similar) Experience leading ITSM transformation projects What Success Looks Like Seamless migration from Cherwell Highly automated, scalable ...

documentation discipline and commitment to systems hygiene. • Strong understanding of HR data reporting, workflow automation and integration. • Familiarity with service management tools such as ServiceNow, Jira/Confluence or Azure DevOps within Agile environments. • The confidence to collaborate across teams and communicate technical concepts clearly. Desirable skills: • Previous experience ...

infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, eg ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA's incident ...