Solihull, West Midlands, Cheswick Green, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
with both technical and non-technical stakeholders Experience in process mapping, system documentation, and business case development Solid understanding of Agile methodologies and software development cycles Knowledge of Lean SixSigma (certification is advantageous) Experience with business system transformation and process integration Must be eligible to work in the UK without sponsorship and able to meet SC clearance More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Engineering
of leading support delivery teams in SaaS or enterprise software environments and a working knowledge of CRM systems and technical troubleshooting processes. Exposure to operational frameworks such as ITIL, SixSigma, or Agile service management and an understanding of workforce forecasting, support analytics, and case routing logic is highly desirable. What you get in return: You will get More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Euro London
preferred Preferred: Experience leading support delivery teams in SaaS or enterprise software environments Working knowledge of CRM systems and technical troubleshooting processes Exposure to operational frameworks such as ITIL, SixSigma, or Agile service management Understanding of workforce forecasting, support analytics, and case routing logic. This is a unique opportunity to play a leading role in developing a More ❯
