Knowledge AI Quality Lead
- Location
- Greater London, England, United Kingdom
Hands‐on experience in testing or auditing AI conversational flows, chatbots, virtual assistants, or automated workflow tooling. Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) applied to quality control and operational auditing. Strong understanding of AI behavior, intent structures, and natural language understanding (NLU) failure modes. Proven ...