Relevant experience of supporting multiple AV solutions Proficiency across Windows, macOS/iOS, Android Familiarity with AV control systems, USB extenders, codecs, video conferencing platforms specifically Microsoft Teams, QCS, Skype Strong competence in issue diagnosis and problem solving Must have analytical skills and be able to solve technical problems across different platforms Experience of using IT ticketing software Experienced More ❯
Relevant experience of supporting multiple AV solutions Proficiency across Windows, macOS/iOS, Android Familiarity with AV control systems, USB extenders, codecs, video conferencing platforms specifically Microsoft Teams, QCS, Skype Strong competence in issue diagnosis and problem solving Must have analytical skills and be able to solve technical problems across different platforms Experience of using IT ticketing software Experienced More ❯
required: - A minimum of 3 years of IT experience in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel More ❯
required: - A minimum of 1 year of IT experience in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel More ❯
required: - A minimum of 1 year of IT experience in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel More ❯
planned AV display technologies through independent research and by utilizing available vendor resources as appropriate. Be knowledgeable of the wider AV conferencing offerings within the CIO suite of offerings (Skype for Business & Cisco Video Conferencing) as well as collaboration technologies to support meetings and events A certain level of shift work and out of hours support for events, installations … trust based relationships with key customers & customer groups. Networking and Relationship Management Demonstrate a collaborative approach across our support teams both locally and globally through meetings and use of Skype, the Stream, Circles, shared repositories and the building of relationships. Build and maintain effective working relationships with relevant global and local teams who provide the components of our overall More ❯
