Swandean 85 Arundel Road, Worthing, West Sussex, England
BATES (IT) LTD
the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and Networking - Azure - Level 3 Apprenticeship. Duties will include liaising with customers via phone, Skype or email to assist with 1st line IT issues, working in accordance with SLA's, Bates IT quality standards and ITIL best practices. Role Resolve 1st line issues and More ❯
to maintaining a competitive edge. Collaborating with Bates Connect, engages a range of services within data infrastructure and communications systems, ensuring flexibility throughout. Responsibilities: Liaise with customers via phone, Skype or email to assist with 1st line IT issues, working in accordance to SLA's, Bates IT quality standards and ITIL best practices Resolve 1st line issues and requests More ❯
planned AV display technologies through independent research and by utilizing available vendor resources as appropriate. Be knowledgeable of the wider AV conferencing offerings within the CIO suite of offerings (Skype for Business & Cisco Video Conferencing) as well as collaboration technologies to support meetings and events A certain level of shift work and out of hours support for events, installations … trust based relationships with key customers & customer groups. Networking and Relationship Management Demonstrate a collaborative approach across our support teams both locally and globally through meetings and use of Skype, the Stream, Circles, shared repositories and the building of relationships. Build and maintain effective working relationships with relevant global and local teams who provide the components of our overall More ❯