Information Technology Field Technician
- Hiring Organisation
- Brabner Fox
- Location
- Huddersfield, England, United Kingdom
/2nd Line support for offsite backup solution (Altaro and MBS), Responsible for 1st/2nd Line support for ISP service solution (Smoothwall) Responsible for 1st/2nd Line IT support of school equipment including Windows, Chrome and iOS devices. Ensure client satisfaction for technical support issues. Key Tasks Service … maintenance for client systems to ensure patching, anti virus and backup systems are monitored and maintained Provide proactive maintenance support for ISP service lines, Smoothwall filter and Smoothwall firewall solution to ensure service uptime and content is appropriately filtered. Review filter monitor reports if requested by clients to review filter ...