2 of 2 Snow Jobs in the City of London

Networking, routing, VLANs, and general networking concepts Proven troubleshooting skills across multiple infrastructure layers Working knowledge of Monitoring systems, ITIL and Ticketing systems (preferably SNOW) Excellent interpersonal and communication skills, with the ability to explain technical issues to both technical and non-technical audiences Proactive mindset with the ability ...

Support & LTS Operations Advanced IT troubleshooting (laptops, peripherals, performance issues) Frontline and escalated support via walk-ups, Service Desk, and meeting rooms ServiceNow (SNOW) ticket management and incident ownership Solutions Bar/in-office support when required Asset & Inventory Management End-to-end asset lifecycle support (issuing, returns, loans ...